Privacy Policy

This notice describes how Carbon Cap Management LLP (Carbon Cap) uses personal data. It outlines Carbon Cap’s data protection obligations, and your data protection rights under the regime introduced by the EU General Data Protection (Regulation 2016/679, the “General Data Protection Regulation”).


The GDPR applies to “personal data” meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.


Carbon Cap needs to use your personal data to provide its services to you, so this notice outlines the following points about the processing of your personal data:

  • Which Data Items Are Used, How They Are Used, and Who They Are Shared with
  • Why This Is Done and the Lawful Basis
  • Your Rights and Carbon Cap’s Obligations

Why Carbon Cap Needs to Process Personal Data

Your Data are collected to effectively and properly manage your account(s) with us. Data is stored for specific purposes and only data that is relevant to that purpose will be stored. We will use the Data for several different purposes, including:

  • to provide you with information, products, or services that you request from us (including through our website) or which we feel may interest you, where you have consented to be contacted for such purposes;
  • to make our procedures more efficient, to implement security measures and to combat fraud and other crimes;
  • to competent authorities (including tax authorities), courts and bodies as required by law or requested or to affiliates for internal investigations and reporting and
  • to notify you about changes to our products and services and your investments.

If at any time you wish to be removed from marketing mailing lists or for any limits to be applied with respect to marketing materials received by you, please let us know. You can do this by e-mailing Carbon Cap. Contact details are available on our contact page.

Data Collection

Carbon Cap may collect data:

  • When You or an Agent of Yours Contacts Carbon Cap in relation to Business and Services Offered
  • When You Complete Documents or Forms during the Course of Business with Carbon Cap
  • From Service Providers and Other Third Parties That Assist Us in Conducting Business
  • When You Telephone Carbon Cap
  • When You Use the Carbon Cap Website or Online Services.

Data Storage

Carbon Cap stores your data on physical and electronic media. Data is safeguarded by Carbon Cap and its Service Providers by maintaining physical and electronic security controls that are designed to comply with applicable legal standards.

The Data that is collected or held in relation to you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA, who works for us or one of our Service Providers. In some cases, the laws of the destination country may not provide the same level of data protection as countries within the EEA.

However, all Data wherever they are held by Carbon Cap will be afforded a high level of protection against any unauthorised or accidental disclosure, access, or deletion. By submitting your data, you agree to this transfer, storing or processing.

Unfortunately, the transmission of information via the Internet is not completely secure. Although Carbon Cap will do its best to protect your data, we cannot guarantee the security of your data transmitted electronically. Any such transmission is at your own risk.

Types of Data

Carbon Cap will collect and process data about you, including:

  • Information Which Individuals And Entities Provide When Contacting Us (including through Using This Website) (such as Their Names, Postal Addresses, Telephone Numbers, Identification Documents, and E-Mail Addresses)
  • Corporate Information
  • Details of Services Provided to You
  • Details of Purchases and Redemptions of Financial Instruments
  • Where Permitted or Required By Regulators or the Law, Special Categories of Personal Information such as Health Information or Information relating to Criminal Convictions or Offences
  • Detailed Financial Information, including Investment Portfolio Details, Income Levels, Taxation Details, Domicile, and Sources Of Income
  • Information Regarding Relationships You Have with Banks and/or Other Financial Institutions (including Bank Details)

Data Sharing

Carbon Cap uses service providers to conduct aspects of its business, so information may be disclosed to them and their affiliates data that you have provided in order to fulfil the purposes for which the data is held. These service providers may disclose such data to each other and affiliates in order to achieve the same purposes.

Carbon Cap and its service providers may also be required to disclose your data to governmental agencies, self-regulatory organisations, industry associations and similar bodies in order to fulfil legal and regulatory requirements. In addition, the laws of certain countries and states give people involved in lawsuits and other legal proceedings the right under certain circumstances to obtain information from Carbon Cap and its service providers, including your data. Carbon Cap and its service providers will comply with these laws to the extent required.

Carbon Cap will not sell your data to any third-party. Wherever possible, service providers are required to enter into confidentiality agreements that prohibit them from selling or improperly using your data.

Data Retention

Carbon Cap will retain your personal information for a period of up to seven years following the point where the business relationship has ceased.

It may be necessary to retain your personal information beyond this period depending on additional legal/regulatory obligations. Thereafter, Carbon Cap will refrain from collecting any further personal information on you and shall take appropriate steps to dispose of any records containing your personal information to the extent this is operationally feasible and proportionate.


Carbon Cap uses cookies on its website. Your personal data is not currently collected by Carbon Cap using cookies. Further details are available in our Terms of Use.

Lawful Basis for Processing

Carbon Cap assesses all personal data that is collected or stored to ensure that there is a legal basis for each type of data under GDPR. Given that Carbon Cap is an FCA-regulated firm, the majority of the lawful basis for Carbon Cap’s processing is to meet its obligations to the FCA (legal obligation basis) or to fulfil its obligations to you under contract (contract basis). Other lawful bases may be used where Carbon Cap assesses this is necessary and appropriate.

Data Subject Rights

You have the following rights, in certain circumstances, in relation to your personal information:

  • Access Your Personal Information (in an Easily Readable Form)
  • Rectify Your Personal Information
  • Restrict the Use of Your Personal Information (in Certain Specific Circumstances)
  • Request That Your Personal Information Is Erased (in Certain Specific Circumstances)
  • Please note that the right for your data to be erased (the “right to be forgotten”) that applies in some contexts under the general data protection regulation is not likely to apply to most, if not all, of the personal information you provide to Carbon Cap, given the specific nature of the purposes for which carbon cap uses the data, as described above.
  • Object to Processing of Your Personal Information (In Certain Specific Circumstances)
  • Data Portability (in Certain Specific Circumstances)
  • Withdraw Consent (in Certain Specific Circumstances)
  • Receive Information Regarding Any Entities We Disclose Your Data to

Where Carbon Cap or its Service Provider(s) requires your personal information to comply with AML or other legal requirements, failure to provide this information means Carbon Cap will not be able to accept you as a client or investor.

Carbon Cap shall notify you of any personal information breach affecting you that is likely to result in a high risk to your rights and freedoms.

Changes to this Notice

Carbon Cap will need to update its privacy notice in response to regulatory requirements or changes to its business. The latest notice will always be available on the Carbon Cap website.

How to Contact Carbon Cap

Under the GDPR, data subjects can make a complaint to the supervisory authority including the Member State in which they reside or work or the place of the alleged infringement.

If you have any questions or concerns about personal data or this privacy policy or you wish to make a complaint about how Carbon Cap has processed your personal data, please get in touch by writing to or by post at the following address:

Data Protection Officer
Carbon Cap Management LLP
Devonshire House, One Mayfair Place

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